As you may or may not know, Best Software Mid Market Division and Interact Commerce have announced that, effective January 1, 2004 they will no longer support Telemagic (view excerpts from the final Email from Best by clicking here) . They have discontinued any further development on the product, which means there will be no further upgrades released. Version 5.1 is the latest, greatest and final version available. However, the product in its current state will continue to be sold (should you need to add additional users to an existing installation, or if applicable, as a completely new installation) beyond the end of 2003.
We would be happy to support your existing installation now and in the future. We would be happy to sell you additional user licenses as needed at a discount. We would be happy to provide any Telemagic related assistance you may need, including consulting or technical support, beyond December 31, 2003. In addition, should you decide to migrate to another CRM solution, we have expertise in other products that may suit your needs, and can help facilitate a smooth data conversion and transition.
FREE INITIAL CONSULTATION CALL 1-888-275-6383 EXT. 101 for Ernie Neve
Information on Telemagic
One of TeleMagic's greatest strengths is its focused effort to provide the best comprehensive service and support. All products are available through its worldwide channel of more than 800 Authorized Marketing Partners. Working together with TeleMagic, the Authorized Marketing Partners play an integral role in overall consulting, installation, training, and support for users. The Neve Group, Ltd. is a TeleMagic Authorized Marketing Partner and Certified Consultant. Not only can we custom configure a TeleMagic solution for your organization, we can sell you the software and provide on-site training and phone support. Our staff has been trained and tested by the developers of TeleMagic, and are uniquely qualified to help you utilize this powerful software product. In addition, Neve, Olszewski & Company, P.C. specializes in customizing the system for your company's most productive use, and efficiently integrates it with your other software applications.
TeleMagic uses the term "business automation" to describe three comprehensive functions: contact management, groupware, and sales/support automation. TeleMagic products are designed to manage contact-centric applications of all kinds - sales, customer support, help desks, telemarketing, credit and collections, membership services, fund raising, and others.
The company's flagship product is TeleMagic Enterprise for Windows, a fully customizable business and sales automation software system for workgroups. This software is used to manage business opportunity databases that require strategic information-sharing within and between groups in an organization.
In addition, TeleMagic addresses specific needs within a broad range of industries by offering a vertical market program. Solutions, based on the Enterprise product, are tailored for such areas as accounting/financial resources, hotel management, and legal case management.
TeleMagic's strategy is to support the current and rapidly developing communications technologies that users need to run their businesses more effectively. The inclusion of multimedia communications capabilities for telephone-related markets includes voice, fax, wireless messaging, and Internet integration features within its product lines. In the future, these products will include wireless communications for e-mail and other message types, Internet access for e-mail, browsing, file transfer, and chat/virtual conference rooms. Future forms of business communication will be integrated into TeleMagic, including video, fax, and possibly interactive voice response and voice mail.
Product Catalog
TeleMagic Enterprise for Windows is custom designed to build your business. It is completely customizable, each screen can look different and give completely different information. TeleMagic is workgroup software that can be molded to fit your business. It's an enterprise-wide solution that lets you share information throughout your organization in a strategic way. Available in the most recent Version 5.1 (32-Bit) for Windows 95/98/NT/2000/XP workstations. In addition, TeleMagic Net Client (featuring Thin Client and Browser Versions) is now available. TeleMagic Users can connect from ANYWHERE - using only an internet connection.
TeleMagic DataSync Server - It's as if everyone worked in the same office. DataSync Server keeps your organization connected. Accurate, up-to-date information can make the difference between a world class company. Sales and support effectiveness have become the strategic differentiators rather than product price. Communications, and the ability to share information around the world, become truly mission critical. With TeleMagic's DataSync Server, you have a synchronization solution designed for large corporations.
Telemagic Evaluation Product - copies are fully operational with a time limit. Contact The Neve Group, Ltd. to request a FREE, no obligation evaluation copy.
Click here for TeleMagic features and product specifications.
Contact The Neve Group, Ltd. for more information on how we can help put TeleMagic to work for you!
